Contact us

Initial enquiries

If you're thinking about adoption or have any questions then we'd love to hear from you.

Adoption support

For advice, support and information on adoption services, including development and training.

General enquiries

  • Call us on 03000 420 508 to speak to a member of our team about your enquiry.

Compliments and complaints

We aim to resolve any concerns you may have as quickly as possible. However, if we have not been able to provide a solution within the service, you can follow the formal complaints procedure. The Partnership has agreed that Kent County Council will be the lead partner on all complaints which relate either wholly or in part to the Adoption Partnership South East.

You can give us a compliment or make a complaint via the Kent County Council website.

Compliments from people who have already adopted

"From our very first interaction with the adoption team at the initial information evening - right through to the post-adoption support stage - we have felt incredibly valued and supported throughout our journey, from prospective adopters to adoptive parents. Having completed the adoption process twice in recent years, we have found the team to be knowledgeable, empathetic, immensely supportive and truly invested in us, as both a couple and a family.  The prospect of adoption can of course be daunting, and the journey will naturally be overwhelming and stressful at times, but with the quality and continuity of the support we received, we felt very much part of a team - from the outset, all the way to our celebration hearing and beyond.  We cannot thank Alison and the team enough, for helping us to find our family and make our dreams come true."
Matt and Rob

“The team made our process as smooth as possible. Our social workers were totally available as and when we needed them and let us know early on we could reach out to them with any and all questions.

We feel very lucky to have had our experience with the adoption team. Their help made our dreams of becoming parents come true and that is something for which we cannot ever thank them enough.

The social workers supporting us throughout our process were professional, thoughtful and caring. They were clearly dedicated to the welfare of the children and ensuring the best match was made. Their expertise was invaluable.

Adoption takes you on a rollercoaster ride of emotions; the highs and lows are immense. With you we felt in safe hands”.
Anna and James

"Adopting has been an exciting, insightful and positive experience for our family. Not only did we adopt our beautiful little girl, become a family, but gain life long memories and support. Thank you to our social workers, The adoption team and everyone involved who made this possible."